Everything you might want to know about using MedsFound. If you can't find your answer here, we are only a message away.
MedsFound helps you find out which pharmacy near you has your medication in stock. Instead of calling or driving around, you send one request and the pharmacies close to you let you know if they can help.
Yes. MedsFound is completely free for patients. There is no charge to search and no subscription.
No. MedsFound only helps you find where a medication is in stock. You do not upload a prescription to use it. Anything to do with the prescription itself stays between you and the pharmacy, exactly as it normally would.
Open the app, go to the Request tab, type the medication you are looking for, and send. If you would rather not download anything, you can also ask on the web. Your request goes out to the pharmacies near you. When one has it in stock and accepts, you will see them appear along with how far away they are.
Most requests get a response within a few minutes during pharmacy opening hours. If no pharmacy near you responds, it may be that they are closed or do not currently hold the medication. You can always try again later.
No. We do not sell your information and we do not build advertising profiles. We use your location only to find pharmacies near you, and only pharmacies in your area can see your request. You can read the full detail on our Privacy Policy page.
So we can work out which pharmacies are close enough to help, and show you how far away each one is. You stay in control of this in your device settings and can turn it off whenever you like.
No. MedsFound helps you locate medication. It is not a substitute for advice from a doctor or pharmacist. Always follow the guidance of your healthcare professional.
When a patient near you searches for a medication, the request appears in your pharmacy portal. If you have it in stock, you accept and the patient is guided to you. If you do not, you simply leave it. There is no obligation to respond to anything.
No. The portal runs in your web browser. There is nothing to install and no need to connect it to your existing pharmacy systems. Log in and you are ready.
There is no upfront cost to get started. If you would like to discuss joining the network or how it works for a group of branches, get in touch using the details below and we will talk it through.
Use the Pharmacy Login link in the top corner of any page, or go straight to the portal. If you have joined the network but cannot sign in, contact us and we will sort it out quickly.
We would love to have you. Send us a message using the contact details below and we will get you set up and answer any questions you have.
We read every message and we are happy to help, whether you are a patient or a pharmacy.